For decades, the workplace ID card has served a singular purpose – proving who you are and granting you access to the spaces and systems you need. But with the evolution of Identity and Access Management (IAM), the humble ID card is undergoing a major transformation. From mobile wallet integrations to multi-functional credentials, today’s digital IDs are redefining how organisations secure, connect, and empower their people.
What are digital ID cards?
A digital ID card is an identity credential stored electronically—either in a secure physical medium with a chip or as a mobile credential in a smartphone wallet. Unlike traditional cards, digital IDs can be updated in real time, integrate with a broad range of enterprise systems, and be adapted for multiple uses beyond physical access. This flexibility makes them a core building block in modern IAM strategies.
Key features available today
Modern solutions, such as those offered by our partner ID Company, are no longer limited to printing a name and photo onto a piece of plastic. They are connected, dynamic tools that integrate seamlessly into an organisation’s IAM ecosystem. Automated synchronisation with HR databases or other systems, means that any change in a person’s role, department, or employment status is instantly reflected in their digital ID. Access rights can be managed hierarchically, allowing administrators to tailor permissions according to organisational structure. And with cloud-based printing, new cards can be issued on demand—whether the employee is in the main office, a branch location, or working remotely. Beyond simple access control, ID cards can now be linked to payment systems, membership schemes, and student services, demonstrating just how versatile the technology has become.
Global Trends – Digital wallets and mobile IDs
The move towards mobile IDs is gaining momentum worldwide. In Poland, the mObywatel app consolidates multiple official IDs—such as passports and driving licences—into a single secure platform on a smartphone. In Australia’s New South Wales, the “Digital Photo Card” adds biometric verification, enhancing both convenience and security. Across the Atlantic, the US Transportation Security Administration is piloting mobile driver’s licences stored in Apple and Google Wallets, allowing passengers to pass through selected airport checkpoints without showing a physical card. Meanwhile, Estonia’s e-ID remains the benchmark for national digital identity, enabling citizens to sign documents, access government services, and authenticate themselves online with the same credential. These examples show that digital IDs are not just theoretical concepts—they are operational, secure, and delivering tangible benefits across different contexts.
Benefits of embracing digital ID in IAM
The advantages of integrating digital IDs into IAM processes extend well beyond replacing a plastic card. Real-time identity management eliminates the lag between data changes and access updates, reducing the risk of security gaps. Security is enhanced through encryption, biometric authentication, and the ability to instantly revoke or modify credentials. From an operational standpoint, organisations benefit from lower administrative costs and the flexibility to integrate multiple services—such as building entry, printing, or canteen payments—into a single identity. Importantly, digital IDs also align with regulatory frameworks such as the EU’s eIDAS 2.0, helping organisations future-proof their identity management strategies while maintaining GDPR compliance.
Implementation, considerations and best practices
Adopting digital IDs requires thoughtful planning and a focus on user experience. Choose a solution with strong IAM integration, robust data synchronisation, and full GDPR compliance.
A critical but often underestimated element is the handling of employee portraits. Consistent, professional images reinforce brand identity across ID cards, mobile credentials, and internal systems. The Eikonice platform makes this completely hassle-free—automating the capture, approval, and distribution of portraits so they are always brand-compliant and instantly updated in all connected systems. Starting with a focused pilot, supported by clear communication and seamless onboarding, will make adoption faster and smoother.
The ID card is evolving into a secure, connected, and versatile identity tool. By integrating digital IDs into your IAM processes, you can increase security, improve efficiency, and offer a smoother, smarter experience for your people.
Ready to explore what digital ID could do for your organisation? Then contact Eikonice – to see how our automated portrait and identity workflows can support a seamless transition.